Refund policy

We are committed to providing fresh and delicious baked goods. Since our products are perishable, please review our return and refund policy below:
Perishable Goods:
• Due to the nature of our products, we do not accept returns or exchanges on any food items.
Refunds for Damaged or Incorrect Orders:
• If your order arrives damaged, or if we sent the wrong product, please notify us within [4 hours] of receiving your order. Send an email to [info@mirosboulangerie.com] with your order number, a description of the issue, and clear photos of the damage or incorrect items.
• Upon verification, we will offer either a replacement or a refund to your original payment method. Refunds are typically processed within [5-7] business days.
Non-Returnable and Non-Refundable Items:
• Gift cards, custom/personalized items, and sale products are non-refundable.
Order Cancellations:
• Orders can be canceled within [1 hour] of placement. After this window, we begin preparing your order, and it cannot be canceled or refunded.
Delivery Delays:
• We are not responsible for delays due to factors outside our control (e.g., weather, courier issues). However, if you experience a significant delay or do not receive your order, please contact us, and we will work to resolve the issue.
Satisfaction Guarantee:
• Your satisfaction is our priority! If you are not completely satisfied with your order for any reason, please reach out to us at [info@mirosboulangerie.com], and we will do our best to resolve the issue to your satisfaction.